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Hospitality
03Hospitality

TIM Stayz

From property discovery to operational management.

We built a connected digital experience for service apartments, combining property discovery, direct booking and hospitality operations.

Live producttimstayz.com
TIM Stayz — Discover
TIM Stayz — Discover on mobile
Service apartments and corporate stays across India's business destinations.

01 The challenge

What needed solving

TIM operates service apartments and guest houses across multiple cities. The challenge wasn't simply putting properties online — it was connecting discovery and direct booking to the way properties are actually run.

02 What we built

One system, many parts

  • Booking platform
  • Property management
  • Reservations
  • Property inventory
  • Guest management
  • Admin
  • Operations

Customer

  1. Discover property
  2. Select dates
  3. Choose room
  4. Book
  5. Confirmation

Business

  1. Reservation
  2. Property
  3. Guest
  4. Stay
  5. Operations
  6. Reports

03 Customer experience

What the customer touches

TIM Stayz — Discover
TIM Stayz — Discover on mobile
Service apartments and corporate stays across India's business destinations.
TIM Stayz — Book direct
TIM Stayz — Book direct on mobile
A direct booking portal: destination, dates, guests — search and book.
TIM Stayz — Choose a property
TIM Stayz — Choose a property on mobile
Properties, amenities and nightly rates, ready to reserve.

04 Business operations

What the team runs on

Business system04 / 05

Reservations & guests

  • Reservation recorded against property inventory
  • Guest details and stay dates
  • Availability updated
  1. Discover
  2. Book
  3. Reserve
  4. Stay
  5. Manage
Every booking flows into reservations and inventory.
Business system05 / 05

Operations

  • Property operations by location
  • Stay management
  • Reports for the business
  1. Discover
  2. Book
  3. Reserve
  4. Stay
  5. Manage
A hospitality business, connected from booking to stay.

05 The flow

A hospitality business, connected from booking to stay.

  1. 01Discover
  2. 02Book
  3. 03Reserve
  4. 04Stay
  5. 05Manage

06 The technology

Built in layers

  • Customer experienceDiscovery, search and direct booking.
  • Business logicInventory, rates and reservations.
  • OperationsGuests, stays and properties.
  • DataReports across locations.

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